Open Office Hours
What Are Open Office Hours?
Open Office Hours are a live, weekly working session with the TradeMonkey team.
They are not webinars, sales calls, or presentations.
They are an open forum where traders bring real data, real questions, and real execution scenarios and work through them in context.
If you use TradeMonkey, Open Office Hours are where the system becomes clearer, faster.
When Do They Happen?
Open Office Hours are held weekly.
The current day, time, and access details are always listed in the Help & Docs section inside the app so you don't have to hunt for links or remember schedules.
What Happens During a Session?
Typical Open Office Hours include:
Walking through actual TradeMonkey screens
Reviewing Behavioral Recaps or Threads (with permission)
Clarifying how rules, reconciliation, or drift detection works
Answering workflow questions (logging, imports, reviews)
Helping you interpret what you're seeing in your own data
There's no fixed agenda.
The session follows what participants bring in.
What Open Office Hours Are Not
To set expectations clearly:
Not trade signals
Not strategy coaching
Not motivational talks
Not recorded marketing demos
The focus is on execution clarity, not persuasion.
Why Attend?
Most traders don't struggle because they lack information.
They struggle because they misread their own execution.
Open Office Hours help you:
See your data the way the system sees it
Remove ambiguity around rules and reconciliation
Spot drift faster by reviewing real examples
Avoid common usage mistakes early
Build confidence that you're using the platform correctly
Many users find that one session replaces weeks of second-guessing.
Who Should Attend?
Open Office Hours are especially useful if:
You're new and want to set things up correctly
Something in your data "feels off" but you can't pinpoint why
You want to sanity-check how you're reviewing trades
You're starting to see patterns and want to confirm them
You prefer live clarification over guessing or rereading docs
You don't need to prepare slides or questions in advance.
You can listen, ask, or just observe.
How to Join
Open the Help & Docs section in the app
Look for Open Office Hours
Join using the listed link at the scheduled time
That's it.
Final Note
Open Office Hours exist for one reason:
Clarity compounds.
The better you understand your execution and the tools you're using to observe it, the faster everything else simplifies.